Shipping policy
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $12.00 flat rate US shipping for orders up to $150. Orders of $150 or more receive free shipping.
Local delivery -not offered at this time.
In-store pickup
You can skip the shipping fees with free local pickup at 3826 S New Hope Road, Gastonia, NC. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2-3 business days. We’ll send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10am - 4pm (EST) on Tuesday through Saturday. Please have your order confirmation email with you when you come.
International Shipping
Unfortunately, we do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@justsewhappy.com with your name and order number, and we will look into it for you.